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ORDER TELEPHONE SERVICE

SERVICE AGREEMENT

*Complete and return application to Plains Telephone with photo ID and payment to establish service.

It's easy to receive telephone service through Plains Cooperative Telephone Association.  Stop by our Plains Telephone office located at   6488 U.S. Hwy 36, Joes, Colorado or call us at 970.358.4211. 


Residential:

$65.00 service fee to be paid at the time application is submitted. Service fee includes:

  • Service Order Charge $20.00
  • Central Office Connection $20.00
  • First months local service $25.00

For Long Distance Service, provide one of the following:

1) Good Credit Check is accessed through the Online Utility Exchange.
2) Co-Signer - must be a Plains Telephone customer with good credit standing.
3) Deposit - $235.00 - refunded once  credit has been established.

Business:

$70.00 must be paid at the time application is submitted.  Service fee includes:

  • Service Order Charge $20.00
  • Central Office Connection $20.00
  • First month's local service $30.00 
 
Payment is required at the time service is ordered.
 

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OFFICE HOURS

 

8:00 a.m. - 4:30 p.m.

Monday - Friday

Phone (970) 358-4211

Fax (970) 358-4505

Contact us by email: plains@plainstel.com

 


 

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landline_telephoneWe LOVE Landlines

Landline telephone service gives you:

        Reliability: Count on continuous service, since power         outages won't affect landline.

             Safety:     9-1-1 operators automatically have your exact location when someone     calls, regardless of whether the caller can speak or not.

Dependable Quality: When was the last time your landline dropped a call or had bad reception.

 


CALLING FEATURES

Voice Mail $4.50/month - Never miss a phone call again. You can access your voice mail messages from home or away.  Voice Mail Guide

Call Waiting $1.50/month - When you are on the telephone, a special tone alerts you that someone is calling. Call Waiting User Guide

Cancel Call Waiting $.50/month - Allows you to turn off Call Waiting before making an important call.

Caller I.D. (Name & Number) $4.25/month - See who is calling before you answer the phone. Name and Number will be stored on a Caller ID unit even if callers don't leave a message.

Caller I.D./CW Identity $1.00/month - See who the second caller is on your Caller I.D. unit before answering the call.

Automatic Callback (*66) $2.00/month - Enables you to automatically reach busy numbers. You may also use to redial the last number dialed from your phone.

Automatic Recall (*69) $2.00/month - Returns calls to the last number that called you, whether or not you answered the phone.

Call Forwarding (*72) $1.50/month - Forward your incoming calls to another number.  Call Forwarding Guide

Remote Call Forwarding $.50/month - Subscribers may now turn their Call Forwarding feature "on or off" from any touch tone telephone. Remote Call Forwarding Guide

Call Forwarding, Busy $1.00/month

Speed Dialing (8 digit) $1.50/month - Call emergency, frequently dialed, or long distance numbers just by dialing one or two numbers. Speed Dial Guide

Speed Dialing (30 digit) $3.50/month - Make calling fast and easy by storing up to 30 frequently called numbers. Speed Dial Guide

Three-Way Calling $1.50/month - Add a third party to a local or long distance conversation.

Help Line $1.50/month - Automatically dials a programmed telephone number within 30 seconds when receiver is lifted.

Distinctive Ring $3.00/month - Gives the subscriber a second telephone number which will ring differently on your phone.

Additional Directory Listings $2.50/month

Unlisted Number $1.50/month - not in the directory but is available through directory assistance.

Unpublished Number $2.00/month - not in the directory or directory assistance.

Off premise Extension $2.50/month - if under 1/4 mile.

Prerecorded Messages $10.50/month - Great option if you are moving and want to inform callers of your new phone number.

Local Directory Assistance - (303, 720 & 970 Area Codes) Dial 1+411

Long Distance Directory Assistance - Dial 1+ Area Code+555-1212

*All Calling Feature Instructions are located in the front pages of the
  Plains Cooperative Telephone Directory for your convenience.


LONG DISTANCE

Plains Telephone Long Distance Dollars Stay Local 

And Work For Your Community

  • 11 cents per minute (lower 48 states)
  • No monthly minimum usage charge
  • No confusing calling plans
  • One bill for all of your local and long distance services
  • Local customer service representatives are available M-F/8:00-4:30
  • Capital credits allocated on all local and long distance service billed "to members" through Plains Telephone
  • Toll-Free services available for business or personal use at the same rate as outgoing calls
  • Conference Calling for business or personal use FREE to subscribers (FREE local calls)

 BUNDLE & SAVE

TELEPHONE * INTERNET * TELEVISION SERVICES
(see Television page for bundle pricing)
 
Look up phone numbers online!
The Eastern Colorado Regional Directory
www.ecnumbers.com
includes yellow page and white page listings
 

LIFELINE Low Income Assistance Program

You may be eligible for discounts of $9.25 in your monthly telephone charges.

Lifeline is a government benefit program that provides monthly discounts on ONE telephone service (wireline or wireless) for low-income consumers. Lifeline is a non-transferable benefit and is available to eligible low-income consumers in every state, territory, commonwealth and on Tribal lands. You must be eligible to enroll, and you must re-certify your eligibility with the service provider every year. Federal rules prohibit eligible consumers from receiving more the one Lifeline service per household.

Through the assistance program, administered by the Federal government, called "Lifeline", eligible individuals who are currently receiving benefits via one of the following programs, may also be eligible for a discount on their Basic Telephone Service. Toll blocking is available at no charge for low income customers that qualify.

Individuals may qualify for this discount by being a participant in one of the following
programs:

Public Housing Assistance (FPHA) or Section 8

  • Low Income Home Energy Assistance Program (LIHEAP)
  • National School Lunch Program's free lunch program (NSLP)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid

Participation in a Federal program alone, such as Social Security, does not constitute
eligibility for these phone charge discounts. The legislature expanded LiTAP eligibility to
include all residents who have a monthly household gross income at or below 135 percent of the federal poverty level. Lifeline is a government assistance program, service is non-transferable.

Only eligible customers may enroll and the program is limited to one discount per household.  To determine if you are eligible, please go to Am I Eligible? This will walk you through a few questions and let you know if you qualify for the discount.

If you have questions or need to contact the Plains Cooperative Telephone business office, please call 358-4211. Plains Telephone can provide you with an eligibility form to fill out and return. Our office will then verify your eligibility.

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